If your bong arrives broken, it's up to you. Do you want a replacement? Do you want a refund? Do you have a spare of the broken part and want a partial refund?
You decide what happens, because we use at least 3 protective packaging layers to protect each piece of even the cheapest bongs. The only way the bong will break on its way to you, is if it is dropped from head height/ thrown a distance – We hope our delivery partners aren’t doing this!!
Which Bong Glass Thickness?
You can't beat a thick piece of glass. No. Really. You can’t.
Don’t believe us?
Well get in touch via Contact Us for a personal 10% off bongs with a thickness of 7mm+
Its undeniable though… Thick glass is more expensive. There are still a few cheaper options when it comes to thick bongs.
The Chongz – Straight To Hell Is just £43.99 for 25cm of 9mm thick glass
If you’d like to push the boat out a little further, the Chongz - TLC is a little more at £74.99 for 35cm of 9mm thick glass.
Why Buy A Bong From Smoke Outlet?At Smoke Outlet, we pride ourselves on our high quality customer service, and reasonable pricing. That means, when you buy anything from us – whether it’s £5 or £500+ – you can expect nothing but the best from the moment you land on our site!
1 – The store is made for you. Don’t like something? Let us know and we will fight tooth and nail to make it better. Didn’t get a discount? Then there will usually be a surprise freebie tucked away in your delivery!
2 – When you have filled your basket, we have several secure encrypted payment options. From Visa to Mastercard, Amex to Maestro, Google Pay to Apple Pay, and even PayPal, we want you to feel safe shopping with us.
3 – Once you place your order, you’ll receive confirmation immediately after with a breakdown of your chosen items.
4 – You’ll receive another email once we dispatch your order, almost always within 24 ‘working’ hours
5 – If there is any housekeeping for your order, we will promptly let you know. It’ll never cost you more and we will always include a free gift for the hassle!
6 – Your order arrives!! From this point we are here for you, whatever you need. Something broken? We’ll send a new one! Don’t like it? Here’s free return and a full refund! Somewhere cheaper? We doubt that… but if there is, you know what to do (Contact Us)
If it isn’t in stock, don’t worry, we will get one for you! We have great relationships with all of our glassware suppliers, which means there are over 150 bongs to choose from, delivered to your doorstep within 5 working days maximum.
Chongz make a huge range of bongs to suit all budgets and tastes. From simple straight bongs, to finely crafted pieces, Chongz definitely know how to work their glass.
Jaxx are a purely higher end bong manufacturer from… you guessed it, the USA. With some crazy complications in their glass, you can expect quality diffusion with a smoke show too!
We run monthly promotions where you can get freebies and save anywhere up to 60% across the product range! – 60% is usually only for 4/20 and Black Friday – Nicely spaced apart